Plus Rooms carried out a side and rear extension to our Victorian end of terrace, with a reconfiguration on the ground floor to create a downstairs WC. The whole process from start to finish was managed smoothly and professionally and the team delivered the project to the highest standard.
I find the company to be well organised and good at communication, and the builders and the trades people they use are reliable, friendly and extremely hard working. We faced numerous minor and not so minor stumbling blocks along the way, but the project coordinator and the foreman always came up with solutions and sorted out the issues with ease and unquenchable positive energy.
Towards the end, the pace of response and action slowed down but I understand that Covid had a lot to answer for, and overall, we are overjoyed with our fabulous new kitchen extension.
We used Plus Rooms for a wraparound kitchen extension and ground floor re-configuration. The work was completed within the timeframe and budget they had estimated. We are really pleased with the quality of the work. We particularly liked having a project coordinator who kept things on track, liaised between the different trades and acted as a single point of contact for any queries/problems. This meant the project ran smoothly. We would definitely use Plus Rooms again and would recommend them.
We used Plus Rooms for our kitchen extension (side return), utility, new bathroom and a small studio built at the back of the garden. Despite some disruptions due to lockdowns, the work was completed within a good timeframe and budget. We were extremely happy working with them. The Project Manager helped us getting through some hurdles very confidently and the building and finishing teams were all extremely professional and top quality workers. We would recommend Plus Rooms to anyone intending to do such improvement work to their house.
We employed Plus Rooms after consulting with many building firms to project manage a kitchen and extension rebuild. From the initial meeting with a company Director through to the final snagging meetings, the team at Plus Rooms proved their professionalism and project knowledge. The process from a clearly defined budget and payment plan through to the management of a multitude of trades people was excellent, resulting in a very satisfied customer. If like me, major building, plumbing and electrical works are not your forte then I highly recommend a conversation with Plus Rooms before embarking on such a project.
Plus Rooms built our kitchen extension for us. They provided a first class service throughout, and I wouldn’t hesitate to recommend them. They had excellent design ideas and although we used their architects rather than our own, they were willing to incorporate all our design ideas (some of which were quite complicated), so we got exactly the design we wanted. The build itself was carried out very efficiently. But the stand out feature for us was the customer service – not only was everything managed and coordinated extremely well, they went out of their way to make sure that we were happy with everything and any small snags were dealt with extremely quickly. I’ve had trouble persuading builders to return to site on previous projects, but the project coordinator made sure that we were happy with absolutely everything before signing off on the project.
I simply cannot recommend Plus Rooms highly enough. They have created a beautiful home for me. From the ease of their planning application process, to supporting my elderly neighbours for whom the disruption might of been too much, but wasn’t thanks to their good humour & hard graft. Brilliant builder in charge of a skilled team. Superb Electrician and plumber and their teams, everyone so full of knowledge and expertise and patience for all the things I didn’t know or kept forgetting. They work to a tight time table exactly what they will be doing from week to week and the finished the build right on time, exactly as they had promised. With Plus Rooms you will be in safe hands from start to finish of the build. They are the best.
We used Plus Rooms to build a ground floor kitchen extension which included a small utility room and a shower room. On the whole we were very happy with the quality of the work. The project was completed on time and more or less within our planned budget. The work done by the building team was of a high standard and they were always polite and considerate (both to us and our neighbours). The electrician, plumber and finishing team were fantastic. Our project manager was really helpful and responsive. There were times when as one team finished a task, the next appeared on the scene and got to work, like a well oiled machine. It was a real pleasure to meet them all and work with them. Having the work done was more stressful than we anticipated, but having Plus Rooms teams working for us meant it was much less stressful than it could have been. Plus Rooms was speedy to respond to the pandemic and came up with good, well measured and appropriate safety plans. They were well ahead of the curve on this, and they remain ahead of many firms still. However two things detracted from the overall performance. Initial planning did not properly take into account that our house was on a slope, and we felt we had to repeatedly ask for the rear foundations to be suitably adjusted. And when the steels arrived it was apparent that some of them had not been well measured, and required considerable adjustment (cutting, and welding of additional panels). Both these issues were resolved, but we felt they shouldn’t have occurred in the first place. The finished result looks better than we ever imagined and we would definitely recommend Plus Rooms to any one considering an extension.
We used Plus Rooms on recommendation of a friend and after looking through various other companies for our kitchen extension. We realised that we were probably paying more for the complete package but in the end think this was actually very good value as we were guided through the process from very early on and all the separate teams integrate really well. As with the other reviews we really valued having a single Project Co-ordinator as point of access. We were lucky enough to have Richard for whom nothing was too much trouble and was always responsive to emails and available for calls. The overall level of professionalism and attention to detail, from most of the individual teams, but particularly in our case the builders, was by far the best experience we have had with any tradespeople. They were very respectful to us, the house and our neighbours and always left the rest of the house as clean as possible at the end of each day. This really contributed to making the whole project about as stress free as I can imagine it could be (and that is saying a lot considering our project was halted in April due to the lockdown). I would have no hesitation in recommending them, and have already done so to several friends.
We used Plus Rooms to do a side return extension on our place in Tooting. The overall experience was fantastic. We decided to go with Plus Rooms following the advice at the initial meeting regarding layout. they were the only firm to suggest specific ideas. The team involved from builder, electrician, plumber, project manager and finishing team were superb and very helpful and ensured the work was good quality and finish; would definitely recommend and not hesitate in using them again.
We employed Plus Rooms to manage a renovation and build a side return on our property in the Autumn of 2018. We are delighted with the results and would strongly recommend them.
The plan was to create a large open plan kitchen at the back of our house. Our kitchen was initially at the front with a lounge at the back. The project involved swapping these over, creating a separate utility room and adding a downstairs toilet. Crittall style doors were also installed using recommended suppliers. The while process was very smooth with Plus Rooms engaging and advising the whole way. Every member of the team was polite, friendly, committed and skilled. When issues arose, these were dealt with swiftly and easily. For us, having everything done under one company, with no separate architects or contractors took a huge amount of stress away, as Plus Rooms undertook so much of the co-ordination and project management.