So building work is fraught with fear, worry, anxiety and stress, but from the get go Plus Rooms impressed us by being able to calm our nerves. From the initial visual plans in our first meeting, to comprehensive schedules, detailed kick off meetings and weekly site visits. The building team became like Rockstars in the house and were amazing with our young kids, as we decided to live in when doing it. Did we have problems we had to overcome, of course, what build doesn’t – but it felt like a true partnership and they were always quick to respond. We also finished bang on time. Plus Rooms were slightly more expensive than others, but because they could give us such clarity from the get go and would project manage the whole thing, that’s why we went with them and I’m glad we did.
Excellent service throughout – I highly recommend Plus Rooms and wouldn’t hesitate to use them again. Three things really stand out compared to other firms we’ve used in the passed: Firstly, they know the work extremely well – they focus on extensions and conversions of London property and they clearly had extensive experience doing jobs exactly like ours (side-return on a Victorian mid-terrace). They had seen it all before and knew exactly what to expect. Secondly, they really understand their clients. Major building works can be incredibly stressful, particularly when juggling jobs and kids etc. Plus Rooms really understand this and our project manager (Scott) was exceptional. Thirdly, their workmanship is top-quality (plenty of photos online that show this). I highly recommend them and would definitely use them again.
A neighbour recommended Plus Rooms as I wanted a side return kitchen extension with large doors into the garden and a downstairs toilet fitted. I have been ripped off by builders in the past, so wanted to use a trusted company with a project manager to oversee the whole thing. I liked the Plus Rooms representatives right from the start, and always felt my hand was held. I had regular site meetings with my project manager who was very helpful, and the various teams of builders were excellent and extremely hardworking, even when it snowed! I am so delighted with the finished kitchen and it is beautifully finished. Everyone who has seen it are blown away. I cannot recommend Plus Rooms enough for their professionalism, hard work, friendliness and expertise.
Great work team, I was happy when i got the offer and far happier during the process. Keep up the same quality. totally recommend it!
We hired Plus Rooms for our kitchen extension and a partial garage conversion and they were excellent. We were very keen not to have to do much project management as we had a second baby on the way and they took charge of everything. Communication and timelines were clear and organised and we had weekly site meetings with our project manager, who was brilliantly helpful, and the project stayed on track and was completed as scheduled. A first! We were particularly impressed with how they dealt with the odd inevitable issue that comes up in any building project – we felt well looked after. The contractors were friendly and efficient and the quality of work was very good. Aftercare has been great, too. We’d definitely recommend them if it’s a design and build service you’re after. Lovely team, great all-in-one service.
Really impressed with the whole service; from the design, the build and the after service. They were quick to respond to any changes in the plans and the ease of having them involved from start to finish, including the decorating at the end was very reassuring. Both myself and my husband have busy full time jobs and so, whilst you are paying for this ease and convenience, it allowed the whole process to be stress free. All staff, from designers to builders, were considerate, professional and skilled. We are delighted with final result and would highly recommend PlusRooms.
We still have a few finishing touches to add but the transformation is fantastic.
We first used Plus Rooms for a kitchen extension in 2018 with a view to a loft extension afterwards. Then Covid hit… We absolutely love our kitchen extension and were so glad it had been finished before the pandemic. We were so pleased with the result that we have just had a loft conversion done building a bedroom, bathroom and study. The company were great. Excellent communication throughout, build finished within the time frame, building team flexible to add jobs on (such as a completely new roof!) when the unexpected came up. The associated electrician, plumber and finishing team were also excellent giving advice where needed. We have to especially thank our project co-ordinator, who worked with us on both projects and was constantly in touch and available to discuss all aspects of the build and finishing especially if when had any concerns or needed things addressed.
The Plus Rooms ‘one stop shop’ model really appealed – especially as I was about to have our second child and we wanted someone to take care of all the admin, permissions, organising trades etc. And they did exactly that – brilliantly. We had a kitchen extension and did a semi-garage conversion and they were great to work with. Our project manager took care of everything and kept us fully informed in weekly site meetings. They stuck to the agreed timeline – a first! – and we had a clear project document that was easy to understand and transparent. In terms of invoicing, we always felt we knew what we were paying for and why, which was reassuring. One of the things that also really impressed us was how they dealt with things that didn’t quite go to plan – this happens in every building project, but how it’s dealt with can make/break a relationship with a contractor and we were very impressed at the positive, problem-solving way Plus Rooms handled the unavoidable glitches. We felt listened to. Our only very small issues were that we were not initially clear on the cost separation between the new extension and the original part of kitchen (in our mind it was all one room). This, possibly, could have been made clearer. We’d also have loved more help making the project more sustainable too – recycling, support on reconfiguring and reuse / advice on greener materials etc. – even though this may have added to the budget. But overall – I would very enthusiastically recommend Plus Rooms! They were highly efficient, great to deal with, have extremely good and considerate contractors and stick to their schedules. Pretty much the best contractors I’ve ever worked with.
We found Plus Rooms to be a delight from the beginning of our project right to the end… We felt listen to and encouraged with our thoughts on a space that we felt a bit stuck with… It was important to us that we had clarity and professionalism from the off and they really hold that as a company… The build was as smooth as we could’ve imagined and the care that went into the finished space of ours is there for all to see… I couldn’t recommend them highly enough.
As build novices the prospect of doing a side return extension was a daunting one however choosing Plus Rooms was no doubt the best decision we could make. Their model and process took a lot of stress off our shoulders and limited the fear of rising costs. We found the team to be helpful, professional and very responsive despite our MANY questions. We think the end results speak for themselves and we are incredibly happy with our new extension!