We used Plus Rooms for our kitchen extension. We asked for a quote to a few other providers, but the quote from Plus Rooms was definitely the best one. The price was competitive, but the best thing about the quote was a detailed itemisation that really made us feel comfortable when starting the project. The builders that the company uses are generally very good, such as the quality of their work. Having a project manager is helpful in particular when talking to builders. But we had issues throughout the project – the process was not seamless and was often frustrating. The notice to the neighbours drafted by the solicitor was not reviewed by Plus Rooms, and included incorrect information that contributed to the neighbours objecting the plan, we had issues with feeling that our needs were not being heard, the handover to the finishing team was a bit chaotic and caused us issues, and the experience with the finishing team that they recommend was not great. We are very happy with the final result of the work but the project was a bit of a rocky road.
