Yellowball.
18.04.2024

We had an excellent experience with Plus Rooms and can thoroughly recommend them.

They completed a loft conversion and a side return extension in our Edwardian house in SE London. The work was completed pretty much on time and on budget. Our quote was in late 2021 and the work started in September 2022 and they honoured this despite major increases in the cost of materials, which was a testament to their realistic pricing/costing based on what suppliers had agreed for them. Any options that could potentially increase costs (such as choice of windows) were clearly explained to us and always kept as much to budget as possible. We had cheaper quotes from other companies but after reading reviews from those who’ve gone with cheaper options they normally regret this as costs spiral way beyond initial quotes or things end in tears with builders disappearing before projects completed or not returning to fix problems. It seems that realistic pricing is much better to go for than the cheapest quote ( which sounds to often end up with a more inflated final price – with a lot of stress and pain added on top)!

We felt every stage of the project felt was very well managed and we always felt reassured by, and confident in the advice given and decisions made. They dealt with difficulties in obtaining planning permission for raising the roofline of the loft space, calmly and efficiently, and complications during the build – such as managing to create a good internal space that looked good from the outside for our loft conversion, in what turned out to be a uniquely tricky shaped gable space.

Every member of the team was extremely professional, and it was a pleasure to have them all working in the house whilst we continued to live there during the build. The project manager in particular, was extremely knowledgeable, responsive and ‘can-do’, and nothing was too much trouble. He coordinated the rest of the individual teams very well, and this made the project feel efficient and well organised.

The builders were calm, efficient and skilled, and worked long hours at times, to complete the work on time. The internal finishing team were also excellent – the quality of their work was extremely high, and again, nothing was too much trouble. Our only slightly more negative experience was with the plumbers working for Plus Rooms whose prices, even for just a basic fitting out of the loft and kitchen, were nearly double the estimate given in the initial quote, so it is worth clarifying what the costs will be for what you have planned. This was in contrast to the costs for the electrics, which was almost exactly what was originally quoted.

We’re absolutely delighted with the new spaces in our home and wouldn’t hesitate in both recommending Plus Rooms to others, and in using them again ourselves.